Safe Hands Management System (SHMS) is an ECB online Club Management Tool that can be used by cricket clubs to collate the details of those with responsibilities for the management and running of Club activities such as Coaches, Team Captains, Club Safeguarding Officers, administrators etc.
The ECB Safe Hands Policy contains an abundance of useful information, resources and templates. By following the advice and guidance in Safe Hands, and putting a safeguarding framework in place, your club will be following best practice, have the knowledge and confidence to recruit responsibly, manage bullying and harassment, report concerns and much more.
Don’t reinvent the wheel – feel free to use the templates in Safe Hands and adapt them for your Club.
You can find answers to frequently asked questions about SHMS below.
Head to our Safeguarding Training and Courses page to book your place on upcoming Safe Hands Workshops.
SHMS is integrated into other ECB databases so that it can update information on the key individuals at each club. Currently the system only shows the DBS status of relevant club members, but ECB are planning to add SYC (Safeguarding Young Cricketers), coaching and other qualifications in due course.
Clubs have direct access within SHMS to contact the ECB Customer Support team through a dedicated Help Centre on any queries or assistance they may need with Registration/Maintenance/ Compliance, including how to apply for or renew DBS certificates.
Upon registration and completion of the Insurance Risk assessment clubs will be invited to take up FREE Club Insurance provided by the ECB partner – Howdens. The insurance policy will commence on the club’s next renewal date.
All clubs wishing to be accredited as Clubmark clubs are required to use SHMS. In addition, Cumbria Cricket strongly recommends the use of Safe Hands Management System by all cricket clubs in Cumbria with a current or aspiring junior section.
To request an SHMS account, please email Neil.Swainson@CumbriaCricket.co.uk with the name of the official at your club who will have key responsibility for maintaining the club’s records on the system (the nominated club administrator for the purposes of SHMS), and Neil will set you up with an account.
The nominated Club Administrator at each Cricket Club will need to watch short online training videos before completing their own profile, accepting their role as club administrator via an email invite sent from the ECB and then checking and take responsibility for the completion of the information (name, DOB, email and role) requested for each club official.
Users will receive an email to ask them to accept the role they have applied for at their club. These emails are via sent via the Safe Hands Portal Safehands.Portal@ecb.co.uk with the Subject: “Important – Your ECB Invite to join Safe Hands Management System”. Please note these emails are genuine and you will only be sent one if a member of your club who has admin rights has added you to the system under one of the listed roles.
Please contact the ECB Safe Hands Help Desk via the SHMS portal for technical help for any issues with using Safe Hands Management System. ‘How to’ videos on using SHMS are also available via the same link within the portal.
For further information on the benefits and use of SHMS please visit the ECB Safe Hands webpage.
